File a complaint
If you are dissatisfied with services you have received, you can file a formal complaint.
Please attach a copy of the reservation or the contract and of your identity document and send it:
- by e-mail to firstname.lastname@example.org
- by fax to (+39) 02 8952 6224
- by mail to:
Gruppo UNA S.p.A.
c/a Funzione Quality e progetti di miglioramento
Via G. Murat, 23
20159 Milano (MI)