Complaint

If you are dissatisfied with services you have received, you can file a formal complaint with the mode found below.

Email or fax:

[email protected]

(+39) 02.89526224

Please attach a copy of the reservation or the contract and of your identity document


By Mail writing to:

Gruppo UNA S.p.A. - Ufficio Quality

Via G. Murat, 23 - 20159 Milano (MI)

Please attach a copy of the reservation or the contract and of your identity document