Cookie Policy
Cookies and other tracking tools policy
This page explains how the website handles cookies and other tracking tools, as well as the associated processing of a user's personal data.
Please refer to our website's Privacy Policy to learn more about the personal data controller, the purposes, methods and legal bases of data processing, the categories of personal data involved, any categories of recipients to whom personal data may be disclosed, and the storage terms, as well as the rights of users as data subjects.
About cookies and other tracking tools
Cookies are small strings of text - which may include personal data (e.g. IP address, username, email address) and technical information (e.g. language settings, type of device) - that websites the user visits send to the user's terminal (personal computer or mobile device such as tablet or smartphone), where they are stored (e.g. in the browser's memory), and then sent back to the same sites the next time they are visited. Cookies are used to perform functions, including as a means of online authentication, to monitor sessions, and to store information on sites (without cookies some operations would be very complex or impossible to carry out), including the identification of preferences based on the browsing experience. When browsing a website, the user's device may also receive cookies that are managed and sent by different websites or web servers ("third-party cookies"), which may contain certain elements (such as images, maps, sounds, or specific links to pages on other domains) that appear on the website that the user is visiting.
There are also other tracking tools (e.g. “Fingerprinting”, “Pixel Tags”, “Plug-ins”) which, although they use different technology, allow operations to be performed that are similar to those of cookies and to achieve the same results. Unlike cookies these tools do not store information in the user's device and cannot be deleted directly by the user via the browser settings; the user must therefore exercise their right to revoke authorisation for their use via the options the owner provides on the website for users to edit their choices.
Categorisations of other tracking tools
In general these tools can be categorised by:
- Type of tool
- Cookies (active identifiers)
- Other tracking tools (passive identifiers)
- Origin
- First party (or "Publisher", or the administrator of the website the user is visiting)
- Third party (administrator of a different website that places cookies via the First Party website)
- Duration
- Session (temporary, they are deleted when the browser is closed or, in certain cases, when the user logs out)
- Permanent (they remain active until their expiry date or when they are deleted by the user)
- Pursued purposes
- Technical purposes (regarding the functioning of the website)
- Non-technical purposes (such as a user's browsing profile)
The cookies and other tracking tools used on our website
COOKIES AND OTHER TECHNICAL IDENTIFIERS
Technical cookies make using our website a smoother experience and make it easier to retrieve information by simplifying the connection and transfer of data between the user and website.
We use technical browsing cookies on our website, which are strictly necessary as they permit normal browsing and allow the website to function properly (e.g. for authentication for access to private areas), enabling the services on offer to be used (e.g. to calculate a quote). Without these cookies some services on the website may not be accessible, may not be displayed correctly, or may not work properly. We also use functionality, preference and localisation cookies that allow how a website behaves and looks to be changed (e.g. preferred language, text or character size, geographical area of user); without them browsing is still possible, but it may make the website less efficient and functional.
Session and persistent cookies belong to the technical cookies category.
The user's prior consent is not required to place technical cookies.
We would also like to inform you that, at any time, you may block cookies via your browser settings. However, if you set your device to refuse these cookies, some services on the website may not be displayed correctly or may not work properly, in particular it may be more difficult to identify users and make sure they stay identified during a session and use of the website may be less secure in the absence of technical cookies.
COOKIES AND OTHER TRACKING IDENTIFIERS WITH A NON-TECHNICAL FUNCTION
These are tools used to trace certain, specific and recurring behaviours or activities when using the website functions back to specific individuals, in order to associate the various profiles with homogeneous group categories, so that the services offered can be optimised and customised and/or to send advertising messages based on the user's preferences when browsing online. They also include all other cookies and tracking identifiers that are not considered technical.
They are persistent cookies, as they remain active until their expiry date or until they are deleted by the user.
Please note that these cookies and other identifiers used for non-technical purposes are our own as well as managed by third parties: they may only be used with your prior consent. Your preference is stored in a specific technical cookie.
For this group category on our website we mainly use:
COOKIES AND OTHER PROFILING AND MARKETING TRACKING IDENTIFIERS
We use remarketing and retargeting tools managed by third parties that allow our partners to use cookies on our website in order to offer you targeted advertising messages about our goods and services on other sites based on your browsing preferences online, including sponsored ads shown in search engines.
SOCIAL NETWORK COOKIES
These are cookies managed by social networks, as third parties, when our website uses the “social plug-in” buttons integrated in the site itself. These tools allow content on the website being visited to be shared with other users; they are cookies that are typically used to activate functions such as social network "likes".
These cookies also allow social networks to identify users and collect their information even while they browse other sites; they can also be used by social networks for other purposes, such as behavioural advertising, analysis, or market research. The privacy policies of the respective social networks exclusively apply for these kinds of processing. All this must be taken into account before giving your consent for the use of third-party cookies, if you do not wish your personal data to be disclosed to social networks.
ANALYTICS COOKIES
We use ANALYTICS COOKIES - in other words cookies that are placed, to mention just a few of their various possible uses, in order to assess the effectiveness of a service, to measure traffic (determining the number of visitors, if necessary divided by geographical area or based on other characteristics) to the website or its most visited areas (for statistical purposes), to improve its contents or to make the content easier to use for the user, to carry out anonymous "cross-device" analyses in order to offer the user a consistent experience on different devices, and to carry out analyses to make it easier for the user to use the website, including to improve the user experience. One of the other purposes pursued by using analytics cookies is the aggregation of user behaviour (actions like "clicking" the mouse, "scrolling" the page, and other interactions) on the pages of our website as regards browsing sessions and the browser used, so that any usability or technical issues can be promptly identified in order to improve the accuracy and quality of the service being offered.
Given that their use does not directly identify the data subject (as the information collected by these cookies is used in an aggregate and therefore anonymous way), these cookies are comparable to technical cookies and therefore do not require prior consent to be given.
Please note that these cookies are proprietary as well as managed by third parties and that they are persistent cookies, as they remain active until their expiry date or until they are deleted by the user.
Please remember that you can select only the cookies and other tracking tools whose use you agree to via the option Customise your preferences: you can change your preferences at any time using the "Privacy" widget icon bottom left; in any case you can always block these cookies in your browser settings.
TRANSFER OF PERSONAL DATA TO NON-EU COUNTRIES
Some third parties that provide services via the previously authorised cookies used on our website, or other third parties involved by these third parties when providing these services, may receive and process your personal data in third countries (countries not belonging to the European Union or to the European Economic Area).
If applicable, depending on the purpose of the processing, personal data will be transferred to third countries on the basis of current applicable legislation and in the presence of suitable security measures (including, by way of example, due to an adequacy decision taken by the European Commission, or after "Standard Contractual Clauses" between the data importer and exporter are signed).
Please also note that personal data collected using cookies will not be disclosed.]
LEGAL BASIS FOR DATA PROCESSING
The legal basis for the processing of data collected by our website using cookies and other tracking tools with a non-technical function depends exclusively on the data subject's consent. In the case of cookies and other tracking tools with a technical function, the legal basis is attributable to the legitimate interest of the company.
RECIPIENTS OF DISCLOSED INFORMATION
The information stored in cookies is disclosed to the following third parties:
LIST OF COOKIES AND OTHER TRACKING TOOLS USED BY OUR WEBSITE
|
Category type |
Specific purpose | Origin |
Name |
Duration |
Third-Party Reference |
|
Advertising |
These cookies are set by a third party (DoubleClick) and are used to deliver targeted ads that are relevant to you all over the web. You may see targeted ads based on your previous visits to this website. For example, ads on a subject that a user has shown an interest in when browsing our site may appear elsewhere on the web. These cookies also measure the conversion rate of the ads shown to the user. |
Third-party |
IDE or DSID |
Session / 8 months |
|
|
Essential |
This cookie is created to manage the server session. It is created by a PHP session. This cookie enables the user experience to be customised |
Third-party |
__thn_ss |
Session |
|
|
Advertising |
This cookie is set by DoubleClick (owned by Google) to determine whether the website visitor's browser supports cookies. |
Third-party |
test_cookie |
Session |
|
| Advertising | Campaign Manager, Display & Video 360 | Third-party | APC | 3 months | |
|
Advertising |
Used by Facebook to provide a series of advertising products as real-time offers from third-party advertisers. |
Third-party |
_fbp |
3 months |
|
|
Advertising |
Contains the combination of the user's browser and unique ID, used for targeted advertising. |
Third-party |
fr |
3 months |
|
| Advertising | Store and track conversions | Third-party | ar_debug | 1 months | |
|
Essential |
This cookie is created to identify users with a unique ID consisting of a hexadecimal representation of characters. This cookie is used in order to identify users on their subsequent visit to the websites of the hotels in the network. This cookie allows the user experience to be customised. |
Third-party |
thn_id |
1 years |
|
|
Essential |
Incapsula DDoS Protection and Web Application Firewall: load-balancing cookies to ensure that a client's requests are sent to the same origin server. |
Third-party |
nlbi_2454396 |
Session |
|
| Social Media | Stores the user's cookie consent state for the current domain | Third-party | VISITOR_PRIVACY_METADATA | 6 months | |
|
Social Media |
This cookie is set by YouTube to keep track of embedded video views. |
Third-party |
YSC |
Session |
|
|
Social Media |
This cookie is used by Youtube to keep track of user preferences for Youtube videos embedded in websites; it can also determine if the website visitor is using the old or the new version of the Youtube interface. |
Third-party |
VISITOR_INFO1_LIVE |
session |
|
|
Social Media |
Used to make a probabilistic match of a user's identity outside the designated countries |
Third-party |
li_sugr |
90 days |
|
|
Social Media |
Remembers which language version the user has selected for a website |
Third-party |
lang |
Session |
|
|
Social Media |
This cookie is used by LinkedIn to identify the browser's ID. It is set by LinkedIn share buttons and by ad tags. |
Third-party |
bcookie |
2 years |
|
|
Social Media |
To facilitate data centre selection |
Third-party |
lidc |
24 hours |
|
|
Social Media |
LinkedIn Ads ID syncing |
Third-party |
UserMatchHistory |
30 days |
|
|
Social Media |
To facilitate data centre selection |
Third-party |
AnalyticsSyncHistory |
24 hours |
|
|
Analytics |
Used to identify users. |
First-party |
_gid |
Session / 24 hours |
|
|
Analytics |
These cookies are used to throttle the request rate and to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for sites' analytics reports. |
First-party |
_gat_UA-* |
Session / 10 minutes |
|
|
Analytics |
These cookies are used to throttle the request rate and to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for sites' analytics reports. |
First-party |
_gat_UA-* |
Session / 10 minutes |
|
|
Analytics |
These cookies are used to throttle the request rate and to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for sites' analytics reports. |
First-party |
_gat_tct |
Session / 10 minutes |
|
|
Analytics |
We use Google Analytics via Google Tag Manager to collect analytical information about our users. |
First-party |
_ga_000000000 |
Session |
|
|
Analytics |
These cookies are used to throttle the request rate and to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for sites' analytics reports. |
First-party |
_ga |
Session / 2 years |
|
|
Analytics |
These cookies are used to throttle the request rate and to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for sites' analytics reports. |
Third-party |
_ga |
Session / 2 years |
|
|
Analytics |
Used to identify users. |
Third-party |
_gid |
Session / 24 hours |
|
|
Analytics |
This cookie is used by Google Analytics via Google Tag Manager to collect analytical information about our users. |
Third-party |
_gat_snapwidget |
Session |
|
|
Analytics |
These cookies are used to throttle the request rate and to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for sites' analytics reports. |
First-party |
_gat_UA-* |
Session / 10 minutes |
|
|
Essential |
Incapsula DDoS Protection and Web Application Firewall: a cookie to link certain sessions to a specific visitor (visitor representing a specific computer). To identify clients who have already visited Incapsula. The only cookie that is persistent for the duration of 12 months. |
Third-party |
visid_incap_2454396 |
Persistent, 364 days, 21 hours |
|
|
Preferences |
Collects information about user behaviour across different websites. This information is used to optimise ad relevance on the website. |
Third-party |
___utmvc |
Session |
|
|
Preferences |
Collects unidentifiable data sent to an unidentifiable source. The source's identity is kept secret by the company Perfect Privacy LLC. |
Third-party |
U |
Session |
|
|
Essential |
Used by Google AdSense to experiment with advertising efficiency across websites that use their services. |
First-party |
_gcl_au |
Session / 1 month |
|
|
Essential |
This cookie is set by Cloudfare. The cookie is used to suport Cloudfare Bot Managment |
Third-party |
__cf_bm |
Session |
|
|
Essential |
Incapsula DDoS Protection and Web Application Firewall: load-balancing cookie to ensure that a client's requests are sent to the same origin server. |
Third-party |
incap_ses_1427_2454396 |
Session |
|
| Essential | Clearance Cookie stores the proof of challenge passed. It is used to no longer issue a captcha or jschallenge challenge if present. It is required to reach origin server. | First-party | cf_clearance | 3 months | Cloudflare |
| Essential | The cookie is used by cdn services like Cloudflare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information. | First-party | __cf_fluid | 1 month | Cloudflare |
| Essential | The cookie is native to PHP applications. The cookie is used to store and identify a user'unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windos are closed. | First-party | PHPSESSID | session | |
| Analytics | This cookie is used to throttle request rate. | First- party | _gat | session | |
|
Preferences |
DataDog cookie used to provide Fuse web performance analytics. | First- party | _dd_s | session | |
| Social Media | This cookie is used by LinkedIn for identifying the Browser ID. It is set from LinkedIn share buttons and ad tags. | Third-party | bcookie | 2 years | |
| Social Media | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | Third-party | bscookie | 2 years | |
| Analytics | This cookies based script enables the capture and transmission of shopping events from the booking engine to Duetto in order to facilitate revenue management decisions. | Third-party | __duetto,_ga,_gid | Session/1 year | Duetto |
| Analytics | Used to Identify users in a deterministic way across multiple devices, when the website is accessed via specific URLs. The cookie is used to detect the origin of campaigns and attribute sales to the campaign. | Third-party | ACD | 180 days | Affilired |
|
Analytics |
The Affilired pixel is used when the website is accessed via specific URLs in Affilired campaigns. The cookie is used to detect the origin of campaigns and attribute sales to the campaign. |
First-party |
_afflrdmlc4061 |
30 days |
COOKIES AND BROWSER SETTINGS
This section explains how you can disable cookies in your browser.
We should remind you that if you disable cookies certain sections of the website may not function correctly. If your browser does not appear in the list below, please consult your browser instructions about how to manage cookies.
Internet Explorer 6 or higher
Click on "Tools" in your browser toolbar
Click on "Internet Options"
Click on "Privacy" and then click on "Advanced"
Click on "Change automatic cookie management"
Disable "Cookies from viewed websites" by selecting "Block"
Disable "Third-party cookies" by selecting "Block"
Disable "Session cookies" by unchecking "Always accept session cookies"
Click "OK"
Firefox 9 or higher
Click on "Tools" in your browser toolbar
Click on "Options"
Click on "Privacy"
In the "Browser History" section, choose the option "use customised settings" from the dropdown menu
Disable cookies by unchecking "Accept cookies from websites"
Click "OK"
Google Chrome 24 or higher
Click on "Chrome Menu" in your browser toolbar
Click on "Settings"
Click on "Show advanced settings"
In the "Privacy" section click on "Content Settings"
Disable all cookies by clicking on "Stop websites from setting data" and "Block third-party cookies and website data"
Click "OK"
